Privacy Policy

1. Introduction

Welcome to NEXUS DIGITAL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nexusdigital.in or engage with our digital marketing services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Personal Information

When you fill out our contact form, book a consultation, or communicate with us, we may collect:

Full name and business name
Email address and phone number
Business website URL
Service preferences and budget range
Messages and project details you share with us

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address and approximate geographic location
Browser type, operating system, and device information
Pages visited, time spent, and navigation patterns
Referring website or source that brought you to us
Language preferences

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

Essential Cookies: Required for website functionality, such as language preferences and theme settings.
Analytics Cookies: Help us understand how visitors interact with our website (via Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (via Facebook Pixel).
Performance Cookies: Help us monitor website performance and user experience (via Microsoft Clarity).

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may collect and process your data:

Google Analytics

Collects anonymized usage data to help us understand website traffic and user behavior. Data is processed by Google LLC.

Google Privacy Policy

Facebook Pixel

Tracks conversions and enables targeted advertising on Facebook and Instagram. Data is processed by Meta Platforms, Inc.

Meta Privacy Policy

EmailJS

Processes contact form submissions and sends email notifications. Your form data (name, email, message) is transmitted through EmailJS servers.

EmailJS Privacy Policy

WhatsApp (Meta)

When you contact us via WhatsApp, your messages and phone number are processed by Meta Platforms, Inc. under their privacy policy.

WhatsApp Privacy Policy

5. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send project updates, proposals, and invoices
Improve our website, services, and user experience
Analyze website traffic and marketing campaign performance
Send promotional communications (only with your consent)
Comply with legal obligations and prevent fraud

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data transmission
Secure hosting with reputable cloud providers
Limited access to personal data on a need-to-know basis
Regular security assessments and updates

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing: Request that we limit how we use your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to processing of your data for marketing purposes.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@nexusdigital.in. We will respond to your request within 30 days.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NEXUS DIGITAL

Kanyakumari, Tamil Nadu, India

Email: hello@nexusdigital.in

Phone: +91 83005 05632

WhatsApp: Chat with us